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About Us

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1. What is Frisco Fire Safety Town?

Frisco Fire Safety Town is an educational facility which is part of the Community Education Division of the Frisco Fire Department. We are located adjacent to Central Fire Station in Frisco, 8601 Gary Burns Drive. Our facilities include classrooms, a safety house and miniature village. We are a study trip destination for Frisco ISD and other area schools, hosting elementary aged students during the school year for a variety of safety education programming.  During school breaks in spring and summer, we do offer public programs for elementary aged students.  Other public visit options include guided tours and public events. 

See map here.

2. What are your hours?

We are open Monday-Friday, 8:00 a.m. to 5:00 p.m.; We are closed on the weekends and all City of Frisco holidays --New Year's Day, Martin Luther King, Jr. Day, Spring Holiday (Good Friday), Memorial Day, Independence Day, Labor Day, Thanksgiving Day/day after, Christmas Eve and Christmas Day (observed on Friday/Mondays if holiday falls on weekend.)  All visits are by appointment only, except for public open house style events.

3. Can I just show up or do I need to schedule a time to take a tour?

Unfortunately, we cannot accommodate walk-ins.  We offer Firefighter Guided Tours most weeks each year.  We do required advance scheduling for your visit.  You may register for the next available tour date on our website. 

4. How can I bring my child to Safety Town?

Frisco Fire Safety Town is a study trip destination.  If your child attends Frisco ISD he/she will likely visit during either Kindergarten, First Grade, or Fourth Grade and possibly all three.   If your child is preschool aged or attends school outside of FISD there are some other options for you: You can schedule a public tour.  Public tours are walking tours guided by a firefighter and lasts about 45 minutes. Also, for all families interested in attending, we offer open house style special events several times per year and we do public programming during FISD spring and summer breaks.  Visit our special events page for open house details.  Additionally, you can find more information on our website about other opportunities and to register for your visit: Home School Groups, Out of District Groups, Life Skills Groups, and Spring Break and Summer Programs.

5. What ages may attend classes at Frisco Fire Safety Town?

Frisco Fire Safety Town has programs designed for children who are attending or have completed kindergarten through 5th grades. Firefighter Guided Tours are available weekly and appropriate for any age.

6. May other school districts and groups attend programs at Frisco Fire Safety Town?

Yes. Frisco Independent School District schools have the first option of scheduling through mid-November each school year. Any remaining open program dates are offered to other groups and districts. Our spring and summer break programs are open to the public. Advance registration is required; Public programs are open to anyone, not just Frisco residents. 

7. How do I schedule a program (class) at Frisco Fire Safety Town?

School year study trips, life skills groups, scout programs, public tours as well as spring and summer break programs, can all be scheduled online. Once your registration is submitted, a confirmation will be emailed. 

8. How do I request someone for Career Day, HOA meetings, PTA Fairs , etc.?

Often we can have a volunteer or staff member attend a school or community event to provide safety education, materials, giveaways, etc.  If you would like to make a special requests for our participation in such events as Health/Safety Fairs, Career Days, Civic Group Meetings, HOA Member Events, and similar community functions, please use our online request form.  Please note, we try to accommodate each request in some way; However, due to staffing limitations and scheduling conflicts we may not be able to provide a personal appearance for each request. 

If you need to schedule the following all can be done from the FriscoFire.com website: Birthday Celebration Visits,  Firefighter/Paramedic Visit your school or block party, take a tour of the fire station,  schedule your business or organization for fire extinguisher training, sign up to take a CPR/AED Awareness Class or sign up to take Stop the Bleed training.

9. Do you have meeting room space available?

Unfortunately, we are unable to offer any meeting rooms space to the public.  

10. Do you hold birthday parties at Frisco Fire Safety Town?

We do not hold parties at Frisco Fire Safety Town.  However, for those who live within the city limits of Frisco or any of our extra territorial jurisdictions, you may schedule a Birthday Celebration Visit;  A fire truck/crew will come to your location to say Happy Birthday, provide you with a fire helmet and badge sticker and show you the fire truck. These are scheduled on the Frisco Fire website.

See also: Birthday Parties

11. Is there anything for my preschooler to do at Frisco Fire Safety Town?

Preschoolers are invited to attend a Firefighter Guided tour at Frisco Fire Safety Town. Please schedule your tour in advance on our website. The tour features a kid-friendly fire engine that children love to explore. Youngsters are invited to practice crosswalk safety and pedestrian skills in our mini-town after the tour. Jeep and bike rides are not part of the tour.

12. Is there a fee to attend the programs?

There is no fee for our visitors. All tours, programs, and events are funded by the City of Frisco and the generosity of our sponsors.

13. How do we get to ride a bike or jeep?

After a classroom program is completed, children get the chance to participate in the outdoor activities within Frisco Fire Safety Town. Jeep rides are available following kindergarten or first grade safety classes and bike rides are offered after all other classroom programs.  Other opportunities for the public to bring children to ride our jeeps and bikes are offered during the spring and summer months:  Safety Walk and Ride days (spring break and summer) and Saturday Safety Events. 

14. How do I give feedback about my visit?

We love feedback from our visitors!  If we did great let us know.  If you have suggestions to make it better, let us know that, too.  You can do a short online survey to tell us what you thought after your visit for a class, tour or event.  It's mobile friendly and can be done right from your smartphone.  

15. Where do I get help with a car seat?

The Frisco Fire Department does not do car seat inspections.  To find car seat information as well as look for inspection stations in your area, please visit the National Highway Traffic Safety Administration website. 

16. How do I start my own Safety Town?

If you are a municipality or organization interested in starting your own Safety Town, we offer a guide providing a variety of details about our facility. After reviewing this guide should you need additional information, contact our Community Education Coordinator, Leslie Girdner.

17. What do you sell in your store?

Our Frisco Fire Safety Town General Store is inside our educational building. We sell Frisco Fire Department apparel and Safety Town novelty items. Store hours are regular business hours only (8:30 a.m. to 4:30 p.m., M-F) at Frisco Fire Safety Town.  

See the Safety Town Store Page for more.